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Resolved
Voice SMS – Generic Mobile The earlier disturbance has now been resolved. We appreciate your patience.
We are currently experiencing a disruption with one of our Voice SMS (text-to-speech message) providers. The issue is primarily affecting deliveries in Sweden and, in some cases, customers in Norway.
Troubleshooting is underway together with the provider, and we are working to restore the service as quickly as possible. We will provide an update as soon as more information becomes available.
We sincerely apologize for any inconvenience this may cause to your daily operations and appreciate your patience and understanding.
Announced time: 2026-06-18 11:24 Updated time: 2026-06-18 14:59 Start time: 2026-06-18 08:30 End time: 2026-06-18 14:50Maintenance
Planned maintenance To ensure continued security, stability, and optimal performance, planned maintenance will be carried out to apply the latest security updates.
The maintenance is expected to have minimal impact on services. However, a brief service interruption may occur during the process.
Potential downtime: 0–5 minutes.
Announced time: 2026-06-17 15:34 Updated time: 2026-06-17 15:34 Start time: 2026-07-01 22:30 End time: 2026-07-01 23:30
Disturbance
Disturbance – inbound traffic +45 2026-07-20 12.05 – Update: An update was made Friday July 13 to introduce new +45 numbers into the Reply Module ”Svarsmodul”.
There is a process started to migrate the old +45 numbers to a new carrier in Denmark but due to vacations there and at the old carrier we have currently no updates on when this might be finalized.
We do know that no incoming SMS to our old +45 numbers are saved or possible to restore due to the termination of those numbers at the old carrier.
2026-06-30 11:00 – Update: We have identified the issue causing the service disruption in connection with the affected operator.
Our teams are continuing to work on finding and implementing a solution as quickly as possible. Inbound traffic and related services may still be affected while this work is ongoing.
We apologize for the inconvenience and appreciate your continued patience. Further updates will be provided as soon as more information is available.
Announced time: 2026-06-29 15:53 Updated time: 2026-07-20 12:13Resolved
Disturbance – Incoming SMS Technician announces that the error has been fixed.
We apologize for any inconvenience this may cause!
There is a current disturbance affecting incoming SMS and incoming to virtual numbers. Our team is actively troubleshooting, and we will provide you with updates as soon as they are available. We apologize for any inconvenience this may cause.
Announced time: 2026-07-07 08:25 Updated time: 2026-07-07 08:44 Start time: 2026-07-07 08:00