Maintenance

Planned maintenance on the Portal (new platform) Friday 24th April 22:30-23:30 – no action required

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Announced time	2026-04-17 16:09
Updated time	2026-04-17 16:09
We have a maintenance scheduled on the new platform 24/4 at 22:30 minimal impact on services expected An upgrade of the backup system will be carried out 24/4, after which a restart of the database server will be made sometime between 22:30 and 23:30. Expected downtime for the new platform during the restart is less than 5 minutes. The upgrade does not affect the platform or the services in operation and no action is required from you as a customer. Only affects access to web login and the ability to send messages from there.

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Announced time

2026-04-17 16:09

Updated time

2026-04-17 16:09

We have a maintenance scheduled on the new platform 24/4 at 22:30

An upgrade of the backup system will be carried out 24/4, after which a restart of the database server will be made sometime between 22:30 and 23:30.

Expected downtime for the new platform during the restart is less than 5 minutes.

The upgrade does not affect the platform or the services in operation and no action is required from you as a customer.

Only affects access to web login and the ability to send messages from there.